Frequently Asked Questions
Everything you need to know about our sustainable styles and services.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can follow its journey to your doorstep.
What is your return and exchange policy?
We offer a 90-day return window for all unwashed and unworn items. Exchanges are always free, while returns for a refund incur a small processing fee.
How do your clothes fit?
Our apparel generally follows a standard fit. We provide a detailed size guide on every product page to help you find the perfect measurement for your body type.
Are your materials sustainably sourced?
Yes, sustainability is at our core. We use organic cotton, recycled fibers, and Tencel to ensure our clothing is as kind to the planet as it is to your skin.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary based on your location and chosen method.
How should I care for my Toad&Co garments?
To extend the life of your clothes, we recommend machine washing on cold and hanging to dry. Specific care instructions are located on the interior tag of every garment.